Didn’t get your order right the first time? Need to swap out resources? No problem!
For example, have too many Practice Book 5’s and need more Practice Book 2’s? Just send the extra Practice Book 5’s back to us, and we’ll send you the same number of Practice Book 2’s in return.
You can exchange:
+ Teacher Guide’s (for other Teacher Guide’s)
+ Coursebooks (for other Coursebooks)
+ Practice Books (for other Practice Books)
+ Student Books (for other Student Books)
A few things to keep in mind:
+ Resources must be unused and in brand-new condition. We can’t accept damaged returns.
+ You’ll cover the cost of shipping items back to us, but we’ll handle the cost of shipping the replacements to you.
+ Exchanges are for like-for-like swaps only; we can’t offer cash or credit for returned items.
+ Simply fill out the exchange form and include it with your return, and we’ll take care of the rest.
Do you have excess stock? MOE can arrange collection of these books from you to return to their stock.
+ Contact email address is Maths.Resources@education.govt.nz. Please just let them know:
- Number of cartons to be collected
- Approx weight of each carton
- Collection address
- Contact name
- Contact phone number
- Contact email address
